Terms and Conditions
Terms and Conditions of Sale
Effective Date: August 28, 2025
These Terms and Conditions of Sale (“Terms”) apply to all purchases of products, including peptides and other chemical compounds (collectively, “Products”), from Oath Peptides (“we,” “us,” or “our”). By placing an order, you agree to be bound by these Terms.
1. Intended Use and Purchaser Qualifications
Our Products are intended exclusively for laboratory research purposes. By purchasing our Products, you represent and warrant that you are a qualified and trained professional affiliated with a laboratory, university, or other research institution. You must be at least 18 years of age to purchase our Products.
The Products are not intended for human or animal consumption, diagnostic or therapeutic purposes, or as food additives, drugs, or cosmetics. It is your responsibility to ensure that the Products are used in compliance with all applicable laws and regulations.
2. Product Handling and Safety
You acknowledge that the Products may have hazardous properties and that you are responsible for their safe handling, storage, and disposal. You agree to implement necessary industrial hygiene and safety protocols to protect workers from any health and safety hazards associated with the Products. We are not liable for any damages that may be caused by negligence, abuse, or any other unforeseen matter.
3. Orders, Payment, and Returns
Order Processing and Payment
All orders are subject to our acceptance. We reserve the right to limit quantities or deny sale at our discretion. Payment must be received in full before order shipment. All prices are subject to change without notice.
Returns and Refunds Policy
Due to the nature of our research products, we cannot accept returns of opened or used items as they cannot be resold. However, we are committed to customer satisfaction and product quality.
We WILL provide refunds or replacements for:
• Products that arrive damaged during shipping (photo evidence required within 48 hours)
• Incorrect items shipped (our error)
• Products that do not meet stated specifications or purity standards
• Orders that were not delivered despite tracking showing delivery
• Duplicate orders placed in error (if reported before shipment)
We CANNOT accept returns for:
• Opened or used products
• Products stored improperly after delivery
• Orders canceled after shipment
• Change of mind purchases
• Products past 30 days from delivery
How to Request Support:
If you experience any issues with your order, please contact us immediately at [email protected] with your order number, description of the issue, photos if applicable, and batch/lot numbers if quality related.
Resolution Timeline:
• We will respond within 24-48 hours
• Quality issues will be investigated promptly
• Approved refunds processed within 5-7 business days
• Replacements shipped at our expense for verified issues
Our Commitment:
While we cannot accept returns of used products for regulatory and safety reasons, we stand behind our product quality. If something is wrong with your order, we will address it promptly and fairly.
4. Disclaimer of Warranties
The information provided on our website is for informational and educational purposes only. The Products are sold “as is,” and we make no warranties, express or implied, regarding their fitness for a particular purpose. We do not guarantee the accuracy, completeness, or reliability of any information on our website.
5. Limitation of Liability
In no event shall we be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use our Products. You agree to indemnify and hold us harmless from all claims, expenses, losses, and liabilities of any kind arising out of your handling, possession, or use of the Products.
6. Intellectual Property
The content on this website, including text, graphics, and logos, is our property and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any information from this website without our prior written consent.
7. Governing Law
These Terms and any disputes arising from them will be governed by the laws of the State of Delaware, United States.
8. Changes to Terms
We reserve the right to change these Terms at any time without prior notice. Your continued use of our website and purchase of our Products constitutes your acceptance of the revised Terms.