Terms and Conditions

Terms and Conditions of Sale
Effective Date: October 21, 2025

These Terms and Conditions of Sale (\”Terms\”) apply to all purchases of products, including peptides and other chemical compounds (collectively, \”Products\”), from Oath Peptides (\”we,\” \”us,\” or \”our\”). By placing an order, you agree to be bound by these Terms.

1. Intended Use and Purchaser Qualifications

Our Products are intended exclusively for laboratory research purposes. By purchasing our Products, you represent and warrant that you are a qualified and trained professional affiliated with a laboratory, university, or other research institution. You must be at least 18 years of age to purchase our Products.

The Products are not intended for human or animal consumption, diagnostic or therapeutic purposes, or as food additives, drugs, or cosmetics. It is your responsibility to ensure that the Products are used in compliance with all applicable laws and regulations.

2. Product Handling and Safety

You acknowledge that the Products may have hazardous properties and that you are responsible for their safe handling, storage, and disposal. You agree to implement necessary industrial hygiene and safety protocols to protect workers from any health and safety hazards associated with the Products. We are not liable for any damages that may be caused by negligence, abuse, or any other unforeseen matter.

3. Orders, Payment, and Returns

Order Processing and Payment
All orders are subject to our acceptance. We reserve the right to limit quantities or deny sale at our discretion. Payment must be received in full before order shipment. All prices are subject to change without notice.

Returns and Refunds Policy
Due to the nature of our research products, we cannot accept returns of opened or used items as they cannot be resold. However, we are committed to customer satisfaction and product quality.

We WILL provide refunds or replacements for:

• Products that arrive damaged during shipping (photo evidence required within 48 hours)
• Incorrect items shipped (our error)
• Products that do not meet stated specifications or purity standards
• Orders that were not delivered despite tracking showing delivery
• Duplicate orders placed in error (if reported before shipment)

We CANNOT accept returns for:

• Opened or used products
• Products stored improperly after delivery
• Orders canceled after shipment
• Change of mind purchases
• Products past 30 days from delivery

How to Request Support:
If you experience any issues with your order, please contact us immediately at [email protected] with your order number, description of the issue, photos if applicable, and batch/lot numbers if quality related.

Resolution Timeline:

• We will respond within 24-48 hours
• Quality issues will be investigated promptly
• Approved refunds processed within 5-7 business days
• Replacements shipped at our expense for verified issues

Our Commitment:
While we cannot accept returns of used products for regulatory and safety reasons, we stand behind our product quality. If something is wrong with your order, we will address it promptly and fairly.

4. Disclaimer of Warranties

The information provided on our website is for informational and educational purposes only. The Products are sold \”as is,\” and we make no warranties, express or implied, regarding their fitness for a particular purpose. We do not guarantee the accuracy, completeness, or reliability of any information on our website.

5. Limitation of Liability

In no event shall we be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use our Products. You agree to indemnify and hold us harmless from all claims, expenses, losses, and liabilities of any kind arising out of your handling, possession, or use of the Products.

6. Intellectual Property

The content on this website, including text, graphics, and logos, is our property and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any information from this website without our prior written consent.

7. Governing Law

These Terms and any disputes arising from them will be governed by the laws of the State of Delaware, United States.

8. Changes to Terms

We reserve the right to change these Terms at any time without prior notice. Your continued use of our website and purchase of our Products constitutes your acceptance of the revised Terms.

9. Marketing Communications

Email Marketing:
You may opt-in to receive promotional emails from Oath Peptides, including product updates, special offers, educational content, and company news. You can unsubscribe at any time by clicking the \”unsubscribe\” link at the bottom of any email or by contacting us at [email protected].

SMS Marketing:
You may voluntarily opt-in to receive text messages (SMS) from Oath Peptides. SMS messages may include abandoned cart reminders, order updates, exclusive offers, and promotional content. Opting in to SMS is completely voluntary and is not required to make a purchase. You can opt-out at any time by texting STOP to any message from us. See Section 10 below for complete SMS program terms.

Consent to Marketing:
By providing your email address or phone number and checking the appropriate opt-in boxes, you consent to receive marketing communications from Oath Peptides. Your consent is voluntary and you may withdraw it at any time. Opting out of marketing communications will not affect your ability to receive transactional messages related to your orders.

10. SMS Program Terms & Conditions

Program Description:
By providing your mobile phone number and opting in, you agree to receive text messages from Oath Peptides, including:

• Abandoned cart reminders
• Order confirmations and shipping updates
• Exclusive promotions and offers
• Customer service communications

Message Frequency:
Message frequency varies. You may receive approximately 2-4 promotional messages per month, plus transactional messages as needed for your orders. We will never spam you with excessive messages.

Cost and Carriers:
Message and data rates may apply depending on your mobile carrier plan. The service is available on all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

How to Opt-Out:
You can cancel SMS messages at any time. Just text STOP to any message you receive from us. You’ll receive a one-time confirmation message that you’ve been unsubscribed. After that, you won’t receive any more SMS messages from us unless you opt back in.

Getting Help:
Text HELP to any message from us for assistance, or contact us at [email protected] or visit https://oathpeptides.com for support.

Your Consent:
By opting in to SMS messages, you consent to receive text messages from Oath Peptides using an automatic telephone dialing system. Consent is not a condition of purchase. You can make purchases from Oath Peptides without providing your phone number or opting into SMS communications.

Privacy and Data Protection:
We will never sell or share your phone number with third parties for their marketing purposes. Your SMS opt-in data is protected and will only be used by Oath Peptides and our authorized service providers (such as Klaviyo, our marketing platform) to send you the messages you’ve consented to receive. See our Privacy Policy for more information about how we protect your personal information.

Service Availability:
While we strive for reliable service, we are not responsible for delays or failures in message delivery due to carrier issues, network problems, or other factors beyond our control.

11. Contact Information

If you have questions about these Terms or need assistance, please contact us:

Email: [email protected]
Website: https://oathpeptides.com

By placing an order with Oath Peptides, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.